Crown Automation – Enriching lives through technology

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Crown Automation

Social media and AI that deliver outcomes

We bring a clear, practical approach to growth. Over 14 years of experience. Platform experts. No post caps. We optimise for acquisition, awareness and real community health.

Platform experts Influencer network Data led Rapid iteration
Crown Automation

Practical AI for small businesses

Turn everyday processes into faster and more profitable workflows. From strategy and pilots to full production systems, we build secure and affordable AI tailored to your goals.

Why AI, and why now

Save time

Automate repetitive back office tasks and free your team for work that needs judgement and care.

Improve accuracy

Reduce errors with models that handle extraction, classification and checking consistently.

Grow revenue

Use personalisation, better targeting and timely offers to convert more customers.

Better decisions

Predictive insights replace guesswork so planning becomes faster and clearer.

What we can do for you

AI strategy and roadmapping

Discovery workshops, prioritised opportunities, budgets and timelines. A practical adoption plan that fits your team and tools.

Data readiness and foundations

Data audit, cleansing and consolidation across spreadsheets, CRM, POS and ERP. Secure pipelines and access controls suitable for SMEs.

Back office automation

  • Finance: invoice reading, reconciliation, expenses, cash flow
  • Operations: document processing, quoting, scheduling, stock
  • HR: CV screening, shift planning, onboarding and policy Q and A
  • Compliance: drafts, checks and audit trails for reviews

AI assistants and chatbots

Customer support assistants linked to your knowledge base and internal help desk bots for HR and IT. Integrations with web chat, WhatsApp, Facebook, Instagram and email.

Machine learning and predictive analytics

  • Sales and demand forecasting
  • Lead scoring and churn prediction
  • Price and promotion optimisation
  • Anomaly detection for fraud and quality control

Natural language and document AI

Summarise documents, extract fields, translate and classify. Generate first drafts of proposals and reports for human review. Convert meetings to actions and update your CRM.

Computer vision

Visual checks for manufacturing and packaging, shelf and inventory recognition for retail and ID verification for onboarding.

AI video and content production

Explainers, training videos and social clips at scale with scripts, voiceover, subtitles and multi language versions aligned to your brand style.

Marketing and sales acceleration

Audience segmentation, content ideation, creative testing and retargeting. Smart routing of enquiries to the right person with full context. Influencer options when you need reach.

Integrations that fit your stack

Microsoft 365, Google Workspace, Slack, Teams, HubSpot, Salesforce, Xero, QuickBooks, Shopify, WooCommerce and more. Low code orchestration for rapid delivery and APIs for custom systems.

How we work

Discover

We learn your goals, processes and constraints and agree the success measures.

Audit

We review data, tools and workflows, and confirm feasibility, security and compliance needs.

Pilot

A focused proof of value delivered in weeks with real users, real data and clear metrics.

Iterate

We refine prompts, models, user experience and integrations based on outcomes.

Scale

We harden for production with monitoring, permissions, backup and fallbacks, then roll out.

Enable

We train your people, create playbooks and set you up for confident daily operation.

Security, privacy and compliance

GDPR aware

UK and EU data handling with clear retention and human review policies. Data Processing Agreements available.

Access controls

Role based permissions, audit logs and environment separation aligned to SME needs.

Your tenant

Option to keep sensitive data in your cloud tenant with private connections to models and tools.

Results you can expect

Tangible improvements

  • Time savings on repetitive tasks
  • Faster response times for customers
  • Higher quality documents and fewer errors
  • Better pipeline visibility and planning

Measured change

Impact varies by process and data quality. We always track before and after metrics so you can see value clearly.

Typical packages

Starter Sprint

Two weeks to deliver a pilot in one process area. Includes discovery, build, test and training.

Operations Boost

Six to eight weeks to automate two or three back office workflows with dashboards and handover.

Growth Engine

Quarterly programme for marketing personalisation, AI content and sales enablement with monthly optimisation.

Tools and platforms we work with

Foundation and retrieval

Leading foundation models with private retrieval for your knowledge. Vector stores for secure search and context.

Low code and cloud

Make, Zapier, Power Automate for orchestration. Cloud from Microsoft, Google and Amazon. Your databases and CRMs integrated.

Light case examples

Professional services

Proposal drafting and document search. Time to first draft reduced from days to hours with improved win rates.

E commerce brand

AI product descriptions, service assistant and demand forecasting. Faster content and better stock planning.

Construction supplier

Invoice capture, matching and reconciliation. Regular time saved for the finance team and clearer cash flow.

Training and change management

Enablement

Role specific training, how to videos and playbooks. Acceptable use guidelines and support channels.

Adoption

Internal champions, onboarding plans and measurable adoption goals. People and process supported alongside technology.

Frequently asked questions

Is AI too costly for a small business

Not necessarily. Many high impact use cases can be delivered with pay as you go services and low code tools.

Will AI replace my team

Our focus is augmentation. AI handles repetitive work so your people can focus on judgement and relationships.

Do we need perfect data

No. We start where you are, improve data quality as we go and choose use cases that tolerate imperfect inputs.

How long until we see value

A pilot can deliver measurable results within weeks. Wider rollout typically follows over one or two quarters.

Ready to explore AI for your business

Start with a short discovery call or a focused pilot and see the impact for yourself.

Or use the contact form to request an audit of AI opportunities in your business.